Frequently Asked Questions

Everything you need to know before your next adventure.

How long does shipping take for travel gear?

Standard shipping typically takes 5-10 business days. Priority shipping options are available at checkout for those with upcoming departure dates.

What is your return policy for international orders?

We offer a 30-day return window for all unused items in their original packaging. Please note that customers are responsible for international return shipping costs.

Are Rory's Travel Club products covered by a warranty?

Yes, all our luggage and technical gear come with a 12-month limited warranty against manufacturing defects to ensure your peace of mind while traveling.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your package's journey.

Do you offer group discounts for travel organizations?

Yes, we offer special pricing for bulk orders of 10 items or more. Please contact our support team for a custom quote for your group or agency.